This Privacy Policy explains what personal data jililove collects from Filipino players, how we use it, and the rights you have over your own information. By registering an account, you agree to the practices described here.
When you register and use jililove, we collect the personal information needed to operate your account and comply with our legal obligations under Philippine law. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactionaldata such as deposit and withdrawal records, game activity logs, and any communications you send to our support team. When you browse the platform, we automatically collect technical data including your IP address, device type, browser version, and session timestamps — this helps us maintain platform security and improve your experience. We do not collect any financial card details directly; payment processing is handled by our authorised payment partners who operate under their own security standards. All data we collect is limited to what is genuinely necessary for the purposes described in this policy, and we do not retain it for longer than required by law or operational need.
jililove uses your personal information to create and manage your account, process deposits and withdrawals, verify your identity, and deliver the gaming services you have signed up for. We also use your data to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming obligations. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. We may use aggregated, anonymised data to analyse platform performance and improve the overall experience for Filipino players — this analysis does not identify you personally. We will not use your personal information for unsolicited marketing without your explicit consent, and you may withdraw that consent at any time by contacting us at the support email listed in the footer. We do not sell, rent, or trade your personal data to any third party for their own marketing purposes under any circumstances. Every use of your data is governed by the principles of purpose limitation and data minimisation as required under applicable Philippine data protection law.
We share your personal data only in limited circumstances and always with appropriate safeguards in place. Our authorised payment processors receive the transaction data necessary to complete your deposits and withdrawals securely. Identity verification partners may receive a copy of your ID documents solely for the purpose of confirming your eligibility to play on the platform. We may disclose your information to government authorities, regulators, or law enforcement agencies when required to do so by Philippine law or a valid legal order. In the event that jililove undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We require all third parties who process data on our behalf to maintain appropriate security standards and to use your information only for the specific purpose for which it was shared. We do not share your data with any third party for advertising, profiling, or any purpose unrelated to the operation of your jililove account.
jililove uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your return experience. We also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement — this data is aggregated and does not personally identify you. You can control cookie settings through your browser preferences; however, disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external advertisers. If you continue to use the jililove platform after being informed of our cookie use, we take this as your acceptance of cookies as described in this policy. For any questions about specific cookies in use, please contact us at the support email address shown in the footer of this page.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you, and to request correction of any inaccurate or incomplete data. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint is being investigated. To exercise any of these rights, please contact us using the support email address listed in the footer of this page, and we will respond within a reasonable timeframe. We may need to verify your identity before processing a data rights request to ensure we do not disclose your information to an unauthorised person. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to keep it confidential at all times. Sensitive data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception. Our systems are regularly reviewed and tested to identify and address potential security vulnerabilities before they can be exploited. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to take steps to protect your own account credentials.
jililove may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the revised policy will be published on this page with an updated effective date at the top. We will make reasonable efforts to notify registered players of significant changes through the contact details associated with their accounts. Your continued use of the platform after a revised policy has been published constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using the platform and contact us to close your account. We recommend reviewing this page periodically so you are always aware of how your personal data is being handled. For any questions about this Privacy Policy or how your data is used, please visit our FAQ page or contact us at the support email address in the footer.
Quick answers to what Filipino players most often ask about how jililove handles personal data.
Your data is safe with us. Create your free jililove account today and enjoy bingo, fish games, and more — all from your smartphone, no download needed.